Remote Diagnostics & Spare Parts Supply
4G-connected PLC enables real-time remote access to your press. Our engineers can diagnose issues, adjust parameters, and guide your team — without a site visit.
4G Remote PLC Access
Every EMP press ships with a 4G-enabled Siemens/Mitsubishi PLC. Our engineers connect remotely to read fault codes, review pressure curves, and adjust temperature parameters in real time.
Video-Guided Troubleshooting
For mechanical issues, our engineers guide your team step-by-step via WhatsApp or WeChat video call. Most issues resolved same-day without waiting for a technician on-site.
Spare Parts Inventory
Hydraulic seals, heating elements, thermocouples, solenoid valves — all high-wear components kept in ready-to-ship inventory. International delivery: 5-7 business days via DHL/FedEx.
Typical Replacement Schedule
| Component | Replace Every | Lead Time |
|---|---|---|
| Hydraulic Cylinder Seals | 6-12 months | In stock |
| Heating Elements | 12-18 months | In stock |
| Thermocouples | 12 months | In stock |
| Hydraulic Oil | 12 months | Source locally |
| Solenoid Valves | 24 months | In stock |
| PLC Battery | 36 months | In stock |
Need Parts or Remote Help?
Send us your machine serial number and a photo/video of the issue. We’ll diagnose remotely and ship parts if needed.